JOB TITLE: VOLUNTEER COORDINATOR
Application Due Date: October 1, 2026
Anticipated Start Date: October 19, 2026
HOW TO APPLY
Submit a resume, cover letter, and two professional to:
E-mail (preferred method): Shaila@issaquahfoodbank.org
Mail:
Shaila Homan
Issaquah Food & Clothing Bank
179 1st Avenue SE
Issaquah, WA 98027
JOB DETAILS
Status: Part-time (20-25 hrs/week), hourly
Schedule: Monday 8 am – 4 pm required; Regular weekly schedule to be determined within our standard operating hours based on mutual scheduling needs
Location: Onsite
Reports to: Volunteer Engagement Lead
Compensation range: $30-32/hour DOE
ABOUT US
The Issaquah Food & Clothing Bank has served East King County for more than 50 years, providing food, clothing, and essential resources with compassion, dignity, and respect. Every month, our staff and volunteers help thousands of neighbors access nutritious food, clothing, hygiene items, and other critical resources. Volunteers are at the heart of our organization, contributing thousands of service hours each year and making our work possible.
INTRODUCTION
We're seeking an engaging, organized, and detail-oriented Volunteer Coordinator to keep our volunteer program running smoothly. This role is ideal for someone who enjoys communicating with a wide variety of people, solving scheduling challenges, and keeping multiple systems and projects organized.
POSITION SUMMARY
The Volunteer Coordinator will have a significant impact on the food bank's robust volunteer community. They will serve as a key point of contact for our volunteers, helping to support more than 1,800 volunteer opportunities each month through effective scheduling, coordination, recruitment and onboarding support, and administration of volunteer systems.
For the Volunteer Coordinator, success looks like coordinating volunteer administrative needs efficiently, communicating effectively with volunteers and staff, and fostering a consistently positive experience for volunteers with a customer service mindset and highly responsive support. This position focuses on day-to-day volunteer operations and coordination, not program strategy or management. Volunteer recruitment and engagement strategy is led by the Volunteer Engagement Lead; the Volunteer Coordinator supports these efforts through scheduling, outreach, and administrative execution.
KEY RESPONISBILITIES
Volunteer Scheduling & Coordination
Create volunteer registration pages for programs and events, following established timelines and requirements.
Monitor the volunteer inbox and respond to inquiries promptly and professionally
Coordinate coverage for absences and last-minute cancellations via phone, email, and text.
Support scheduling needs across ongoing programs, special events, and seasonal initiatives.
Grocery Rescue Driver Program
Serve as primary coordinator for Grocery Rescue volunteer drivers, monitoring schedules and route coverage.
Recruit and coordinate substitute drivers, and communicate schedule updates and reminders.
Onboard new drivers and coordinate their training by following established procedures.
Volunteer Recruitment & Engagement
Respond to inquiries and support new volunteers through onboarding.
Proactively recruit to fill vacancies and urgent needs, supporting recruitment efforts led by the Volunteer Engagement Lead.
Serve as primary point of contact for individuals seeking Court-Ordered Community Service opportunities.
Contribute to volunteer appreciation and retention efforts.
Systems & Administrative Support
Maintain accurate volunteer and driver records, databases, and reports across all programs, in partnership with the Volunteer Engagement Lead.
Coordinate registration and scheduling platforms, including recurring schedule updates.
Support volunteer communications (announcements, reminders, newsletters).
Learn and use a variety of software platforms used across the organization.
Support additional volunteer engagement and operational projects as assigned; perform other duties as assigned and attend training as required.
ELIGIBILITY REQUIREMENTS
Valid driver's license and clean driving record.
Must pass a driving and criminal background check.
Must be at least 25 years old (insurance requirement for operating staff vehicles).
QUALIFICATIONS
Required
Excellent written and verbal communication skills, including confidence making phone calls.
Strong organizational skills and ability to manage multiple priorities and schedules with a high degree of accuracy.
Experience using online platforms such as scheduling systems, databases, CRMs, or registration tools, with the ability to quickly learn new technology.
Commitment to treating all individuals with dignity, respect, and compassion.
Preferred
Experience coordinating volunteers, customers, clients, or community members.
Experience in a nonprofit, community-based, or service-oriented organization.
Experience coordinating logistics, transportation routes, staffing, or schedules.
Experience with volunteer management software or registration platforms.
Bilingual or multilingual skills.
Professional experience as a Recruiter, Program Coordinator, Volunteer Coordinator, Staffing Coordinator, Office Manager, Executive Assistant, Customer Success Coordinator, or Dispatcher.
KNOWLEDGE, SKILLS & ABILITIES
Ability to work independently, exercise sound judgment, and provide excellent customer service to a diverse volunteer community.
Comfortable working in a fast-paced environment with frequent interruptions.
Experience building positive relationships with volunteers, clients, or community members.
PHYSICAL REQUIREMENTS
This position requires a combination of computer-based work and on-site engagement with volunteers, including the ability to sit, stand, walk, and use standard office equipment. Occasional lifting of up to 35 pounds may be required.
EQUAL OPPORTUNITY EMPLOYER
The Issaquah Food & Clothing Bank places equity high on our list of values. As an employer, this is demonstrated by our equal employment opportunities for all employees and applicants. All applicants will be considered for employment regardless of race, color, religion, age, sexual orientation, gender identity, national origin, veteran, or disability status.
COMPENSATION & BENEFITS
$30-32/hour DOE
Paid sick and vacation time
Holiday time off