Job Announcement: October 14, 2020 Application Due Date: October 30, 2020
Application Submission Requirements: Email is the best form of communication.
Submit application with a cover letter, resume and two professional references to:
Issaquah Food and Clothing Bank
179 1st Ave. SE
Issaquah, WA 98027
Position: For hundreds of families, the Issaquah Food & Clothing Bank is the first place they visit when they need a little extra help. We not only provide our community with basic needs - food, clothing and assistance accessing services and resources - we provide heart, hope and comfort. We are a thriving nonprofit, filled with positive energy and endless potential. If you like working with people and want to make a difference in the community, we want to hear from you! We are looking for a qualified candidate to join our Case Management team, as our new Homeless Outreach and Prevention Coordinator serving Issaquah. The essential role of the Homeless Outreach and Prevention Coordinator is to work directly with our community members who are experiencing homelessness and need help accessing services, resources and housing options. Depending on the person’s need, the work may be conducted outdoors, meeting with people who are unsheltered and/or in an office setting. Candidates must be independent, self-motivated, organized, and skilled at interfacing with the public. Position hours are full time, 40 hours per week. Some evening, weekend, and daytime hours will be required – exact schedule can be flexible and will be set by Outreach Coordinator and Community and Social Services Manager. Hours will vary occasionally for special programs. The pay rate is $21 per hour and is benefits eligible. Position is under the day-to-day supervision of the Community and Social Services Manager.
STATUS: Full Time – 40 hours per week. Benefits eligible
LOCATION: Issaquah Food & Clothing Bank
REPORTS TO: Community and Social Services Manager
Conduct outreach to the population of people who are homeless in Issaquah. Develop and nurture partnerships and relationships with agencies and service providers who provide needed services to the homeless population. Create and develop outreach systems and strategies to reach people who are homeless in a variety of situations, including but not limited to, people who are unsheltered, living in shelters, vehicles, or couch surfing. The population may include single adults, families, and teens.
DUTIES AND RESPONSIBILITIES:
1. Provide proactive outreach and case management to people who are homeless.
Develop and implement an ongoing outreach plan with Community and Social Services Manager
Connect people who are homeless to needed services in order to make meaningful steps toward meeting goals and exiting homelessness.
Be available, when possible, for drop-in clients to access services and be present during most IFCB open hours to build relationships with clients who are homeless
Maintain active contact with program participants as they transition from homelessness back to independent living and being an integral part of the community
Work with local agencies who serve people who are homeless to be present and conduct outreach activities during their programs
2. Work with the City of Issaquah to provide insight and coordination in their response to homelessness. Seek opportunities to leverage existing City funding for effective programs and interventions.
3. Track, organize and analyze program data for reporting as needed.
4. Attend community meetings and trainings to network and gain skills as needed.
5. Develop and maintain positive, collaborative working relationships with clients and other community organizations.
6. Act as an ambassador for the Issaquah Food & Clothing Bank.
7. Participate in disaster or emergency-related duties, as needed.
8. Provide support to fellow department team members, as well as outside departments, as needed.
10. Perform other duties as assigned by supervisor.
Sick and vacation paid time off
Healthcare and dental plans
Simple IRA plan
Bachelor’s degree in related field and three years of outreach and/or work with people who are homeless preferred. Bilingual skills preferred. Additional experience may be substituted for education.
KNOWLEDGE, SKILLS AND ABILITIES:
A. Knowledge of and experience with developing a program and leading outreach activities.
B. Knowledge of systemic barriers that cause homelessness and the issues people often face when homeless and trying to exit homelessness.
C. Ability to prioritize tasks and duties and multitask in a busy environment.
E. Ability to organize, set priorities and meet deadlines.
G. Ability to exercise good judgment and discretion; maintain confidentiality of clients, co-workers and agency.
H. Ability to relate well to individuals of all backgrounds and socio-economic levels.
I. Ability to communicate effectively with clients, donors, volunteers, and coworkers verbally and in writing.
J. Ability to work independently with a minimum of supervision.
K. Ability to operate and use general office equipment and basic computer knowledge.
L. Ability to maintain a flexible schedule, including being able to work evening and weekend hours.
N. Experience with conflict resolution.
O. Competency with Microsoft Office and online reporting tools.