Updated August 1, 2024
This Privacy Policy describes how the Issaquah Food & Clothing Bank collects, uses, maintains, discloses, and protects your information.
We may collect your personally identifiable information (PII) in a variety of ways, including when you visit our website, fill out a form, respond to a survey, or engage with other online and in-person activities, services, features, and resources. You may be asked for your name, email address, mailing address, phone number, or other PII. We will collect your PII only if you voluntarily submit it. You can refuse to supply your PII, although doing so may affect your ability to engage in some activities and services.
We may also collect or augment PII via third parties, including:
Blackbaud, for donations and event registrations
GiveSmart, for donations and event registrations
Pacific Multisports, for Issaquah Turkey Trot registration
Social media sites, including Facebook, X (Twitter), Instagram, and LinkedIn
DonorSearch, for donor information that is in the public record
Donor’s organization websites
We may collect technical information when you visit our website, such as what web browser you are using, the computer type (desktop, tablet, phone, etc.), the operating system (Windows, iOS, etc.), the Internet service provider, and so on.
Our website may use "cookies" to enhance your experience. Your web browser saves cookies on your system for record-keeping and sometimes to track information. You may set your web browser to refuse cookies, or to alert you when cookies are being sent. If you refuse cookies, some parts of the website may not work properly.
We may use your PII and technical information in these ways:
To improve communications: PII you provide helps us respond to your inquiries, support needs more efficiently, to keep you informed, and to provide receipts if applicable.
To personalize your experience: PII you provide may help us offer personalized information and experiences when you visit the website.
To improve our website: We may combine anonymous technical information from you and other visitors to help us understand how people use our website, so we can improve user experience.
To run a promotion, contest, survey, event, or other website feature: We may collect your PII when you register for a service or event; when you respond to a survey; or when you respond to other website features.
To send information: We may use your email and/or your physical address to send you information, including newsletters, reports, organization news, updates, opportunities to support our efforts, donation acknowledgements, etc. You can unsubscribe from periodic emails at any time by following the Unsubscribe link at the bottom of each email, or you can use the Contact Us form on the website. If you prefer not to receive newsletters, invitations, receipts, or other paper mail, you can notify us at info@issaquahfoodbank.org.
We use fiscally responsible data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your PII, username, password, transaction information, and data that may be stored on our systems.
We do not sell, trade, or rent your PII to others. We may share anonymous, aggregated demographic information with our grantors, partners, and trusted affiliates, but we will never include PII. We do not publish names without prior express consent for the purposes of sharing a quote or a story.
Our website may include links to websites and services of our partners, suppliers, sponsors, licensors, and other third parties. We do not control these third-party websites or services, and we are not responsible for their content, links, practices, privacy policies, or customer service policies.
We may update this privacy policy at any time. When we do, we will revise the date at the top and bottom of this page. We encourage you to check this page frequently for changes about how we collect, use, and protect your information.
By using our website, you acknowledge that you accept this policy. If you do not agree to this policy, please do not use our website. Continuing to use the website after the policy changes means you accept the changes.
For any questions about this Privacy Policy or the website, please contact us at info@issaquahfoodbank.org.
Updated August 1, 2024